Independent Chartered Loss Adjusters that deliver tailored claims solutions and take pride in going the extra mile

Independent Chartered Loss Adjusters providing nationwide claims solutions.

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Welcome to Devon Bay Adjusting

Devon Bay Adjusting What We Do

At Devon Bay Loss Adjusting, we always strive to maintain the highest standards of service and expertise. Operating from our headquarters in Thornbury, Bristol, we provide comprehensive national coverage, ensuring that wherever you are in the UK, our expert team of claim professionals are always ready to assist you.

Our experienced loss adjusters are dedicated to delivering professional and reliable services that are tailored to meet the unique needs of each client. Whether you're dealing with property damage, business interruption, or any other type of loss, Devon Bay Adjusting is committed to helping you navigate the claims process with ease and efficiency.

You can trust Devon Bay Adjusting to handle your claims with the utmost expertise and care. We are here to support you every step of the way.

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Third Party Administrator Services

Devon Bay Adjusting Who We Are

Devon Bay Adjusting expertly manages client funds through a rigorous framework with processes to ensure the accuracy and timeliness of integrated accounts and analytical reporting for precise bordereau completion.

Our team of handlers are professionally qualified or working towards their qualifications and bring extensive experience in Employer’s Liability (EL), Public Liability (PL), and Property claims (Commercial and Personal Lines).

Our sophisticated claims handling system records comprehensive details, including scheme, year of account, Insurer/MGA, broker, Coverholder, market-specific codes, and Lloyd’s CAT codes.  It is configurable further to client specific requirements and this meticulous integration ensures accurate allocation of all claims and payments.

We are experienced at maintaining close relationships with Insurers, MGAs, and brokers, working closely with them to ensure superior customer service, optimal loss ratios, and high retention rates.

Choose Devon Bay Adjusting for exceptional claims management, rigorous processes, and a steadfast commitment to client service excellence.

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Property Loss Adjusting

Devon Bay Adjusting Customer Service

The customer sits at the centre of everything we do. Exceptional customer experience, alongside ensuring that the correct cost is paid for every claim, every time, are principles strongly upheld by every member of Devon Bay Adjusting.

Our claims adjusters, supported by their desk-based colleagues, are empowered to devote as much time as required to walk the customer through what is often one of the most stressful experiences that they will encounter. At Devon Bay Adjusting, taking away as much of the worry and stress that comes with an insurance claim for your customers is one of our primary focuses.

Devon Bay Adjusting has partnerships in place with industry-leading firms of specialists such as surveyors, engineers, accountants and investigators, to provide specialised expertise as and when required to support the team in delivering the correct claims outcomes.

Our Property Adjusting team is dedicated to responding to the needs of a wide range of customers – from SMEs through to national corporates, landlords and leaseholders to private residential. Our highly experienced team has the expertise, knowledge, and skills to manage multiple stakeholders, ensuring that each customer receives a high-quality service that is tailored to their specific needs.

Key Contacts

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Steve Caffrey

Director

0333 041 8097

Email Steve
Contact Image
Jaimie Hepburn

Director

0333 041 8097

Email Jaimie

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